What To Review When Buying A Used Car

Buying a used car is never easy. Not only are their scam artists out there, but anyone selling a used car wants to get as much money as possible for it. This is why you have to review the car closely to make sure you get a good deal. But many people don't know what to look for, which is why CarHistory.us.org decided to put together a guide to things to review when buying a used car.

Review Tip #1: The car's history. You can review our reports on the car simply by purchasing one of our record checks. This review will tell you how many people have owned the car, what its expected mileage is, and if it's been in any reported accidents. Review this history closely.

Review Tip #2: Check the tires. If they seem oddly warm, that could mean the car's alignment is off, which can be costly to fix.

Review Tip #3: The paint job. If some of the paint doesn't match, that probably means the seller is trying to cover up rust damage, which could eat away at the car.

Review Tip #4: Drive the car for at least a half hour to make sure it doesn't get engine problems when on the road for a while.

Review Tip #5: The brakes. Test the brakes and make sure they don't squeak or seem soft.

Review Tip #6: Ask why he or she is selling the car. Their answer will give you a sense of whether or not they are honest people.

Review Tip #7: Look at the battery and make sure there isn't a lot of corrosion.

Review Tip #8: Check the undercarriage. If it has been in a flood, you may notice rust or other damage that could be expensive or even impossible to repair.

If you go through this complete review, you will have a better sense of whether or not you are being offered a good deal on the used car.

 

Review CarHistory.us.org Vehicle History Reports

 

 

Mini Responds To Complaint Letter In The Best Way Possible
Topic: Complaint

At CarHistory.us.org, we believe that each and every customer complaint should be handled as quickly and fairly as possible. We also believe that because a complaint comes from a real person, it should be handled by an actual person in return.

 

This is why have to salute the way Mini handled a complaint recently. One of their customers bought a Mini Cooper JCW that was supposed to come with paddle shifters mounted behind the steering wheel.

 

When the customer picked up the car, he noticed that the shifters had not been installed and sent a complaint off to Mini.

 

The company then responded to the complaint by saying, "Your MINI was so revved up to make an appearance that it motored right past the John Cooper Works steering wheel department. It forgot to tell us that it never picked up its shifter paddles, and left without saying goodbye. We were shocked to receive a postcard from it letting us know that it crossed the Atlantic and landed on U.S. soil."

Their complaint response got even better than that – not only did they offer to have the shifters installed for free at any Mini dealership, but they also had a little fun, saying that they were sure similar problems would not occur again because “the last cycle of the Mayan calendar has passed along with predictions of concomitant cataclysmic events.”

 

Now, that's how you handle a complaint! If more companies dealt with customer complaints this way, there would be a lot more happy consumers. It goes to show that while you can't avoid getting complaints from customers – mistakes happen in any business – the way you handle a complaint can go a long way toward boosting your reputation.

 

At CarHistory.us.org, we've never had to cite the Mayan calendar when responding to a customer complaint - but should Cthulhu ever cause a problem with our reports, we'll let people know.  

 

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